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Questions
Simple Motion Sensor Switch
1 out of 2 switches works. Difficult to insert
Reply:
Thank you for taking time to send us a review!
If you try swapping the switches, does the issue follow the switch? Reason being, it could be related to the wiring in the location. The Simple Motion Sensor needs to have the neutral and the hot-in/loads can't be swapped. Additionally, they will only work in single pole locations.
If you haven't already, feel free to reach out to Support so we can help out with getting the two of them to work!
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3 days ago
Simple Motion Sensor Switch
Love the switches they work awesome. 👍👍
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3 days ago
Simple Motion Sensor Switch
We bought two motion sensors year ago for our new house. The first one lasted 7 months. The 2nd one, in our laundry room, I had to replace after just over a year. Both of them started to flicker the lights like there is a bad connection.
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15 days ago
Simple Motion Sensor Switch
I purchased 4 simple motion switches in my new DR Horton home. I love not having to reach for a switch in the garage, laundry room, master closet, and kitchen pantry! It took me less than 2 minutes to install each of these.
1 person found this review helpful.
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1 month ago
Simple Motion Sensor Switch
We bought this for a couple of specific spots in our home. It doesn't work in one of the places we really wanted to use it and not sure why. We do have it in our pantry where it works really well. In the process of moving one to another location after it didn't seem to work, part of the motion sensor broke. That was disappointing. It's not quite as easy to get the faceplates off and sometimes the switches are difficult to move. Overall I like the product and hope we can eventually get this second one in a place where it makes sense.
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2 months ago
Simple Motion Sensor Switch
Works as advertised and easy to install. I am buying my fourth one today for the laundry room.
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2 months ago
Simple Motion Sensor Switch
Not happy, no help
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2 months ago
Simple Motion Sensor Switch
I changed it out for the the laundyone since the laundry's did not say on for long.
Reply:
Thank you so much for your review!
If it wasn't working in the laundry room, please reach out to support@deako.com so we can help out! We can help figure out if it's wiring, settings, or placement so it's up and running!
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2 months ago
Simple Motion Sensor Switch
THEY NEED TO TELL PEOPLE THAT SOME HOMES ESPECIALLY NEW HOMES THAT SOMETIMES QE ARE DOING THE INSTALL RIGHT AND ITA THE GROUND WIRE I SIDE THAT NEEDS HELP
SUOER FRUSTRATING THAT DON’T have a WARNING label somewhere in the install instructions or websites!!
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2 months ago
Simple Motion Sensor Switch
We are sometimes having to look for light switchs in the dark. Some rooms in our house don't have windows. These motion sensor switch(s) we have three of them, where the answer. I would buy more of them but, they don't seem to work in some locations.
Reply:
Thank you so much for taking time out to leave a review!
The Simple Motion Sensor Switch needs to be in a single pole location (one switch controls the lights), and the wires need to be hooked up correctly with neutral attached and no swapped wires.
If some aren't working in single pole locations, reach out to support@deako.com so we can see if it's wiring and assist!
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2 months ago
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