4.39
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Questions
Simple Motion Sensor Switch
I ordered a motion light twice and neither worked. Hesitant to buy anymore.
Reply:
Thank you for your review!
It sounds like it could be one of two things. Are the Motion Sensor Switches being used in a single pole location (meaning only one switch can can control the light, commonly found in offices, or bedrooms), or is it in a location where multiple switches control the light (like a hallway)? These can only be in places where one switch controls the light.
The second thought is there could be something going on in the wiring where something is not quite right. If a neutral wire is missing, that could cause the switch to not work as intended, as well as if some of those wires are in the wrong slot.
Feel free to reach out to support@deako.com so we can help figure out what's going on!
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30 days ago
Simple Motion Sensor Switch
The light should not turned on when daylight
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1 month ago
Simple Motion Sensor Switch
I have multiple Deko swtiches at home, from regular, motion sensor and dimmer sensor and they all are connected to Alexa and work great, it is the best choise I could have done to enhance functionality and make it a smart home.
I talk to Akxea with commends and just set a schedule for the switches to. turn on and off.
The warranty Deko offer is great, I have not had big issues with them, they all work to my high expectations.
Great productsand awesome customer service!!
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1 month ago
Simple Motion Sensor Switch
Switch did not work
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1 month ago
Simple Motion Sensor Switch
Very convenient to keep my hands free from having to touch the light switch when going in and out of the pantry while cooking.
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2 months ago
Simple Motion Sensor Switch
Love the motion sensor switch. The convenience of the switch is a luxury that I didn’t know I needed until I had it - and will now always have it.
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2 months ago
Simple Motion Sensor Switch
I really like how easy it is to swap switches, makes a very modular system.
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2 months ago
Simple Motion Sensor Switch
I love the ease of installation. The switch works perfectly as it's esigned to do.
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2 months ago
Simple Motion Sensor Switch
Maybe soon we can get it going and have up working. I will be able to leave a different review.
Reply:
Thank you so much for your review! Please reach out to support@deako.com or give us a call! With Simple Motion Sensors, we need to make sure that the location the switch is in is the only switch that controls the light (like a pantry or most laundry rooms), and that the wiring is setup for success.
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2 months ago
Simple Motion Sensor Switch
We love our motion switches. They were so easy to install and make our lives in our new smart home so dreamy!
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2 months ago
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